1. What is Bonus Value (BV)?
ANSWER: Bonus Value (BV) is the value the Company assigns to each product and it is used to calculate the distributors’ bonus/commission. The Bonus Value is calculated in US Dollars.
2. What is Point Value (PV)?
ANSWER: Point Value (PV) is the value the Company assigns to each product and it is used to calculate distributors’ status and level.
3. What is Direct Bonus?
ANSWER: Direct Bonus is the bonus a distributor receives on his/her BV in a specific month.
4. What is Indirect Bonus?
ANSWER: Indirect Bonus is the bonus a distributor receives on his/her indirect BV in a specific month.
5. What is Leadership Bonus?
ANSWER: Leadership Bonus is the bonus earned from the GBV of a distributor with the same status as him/her.
6. What is Honorary Bonus?
ANSWER: Honorary Bonus is the total bonus earned by the honor-titled distributors who share 5% of the global turnover of the Company.
7. What is SSD?
ANSWER: SSD represents Same Status Distributor. It refers to a distributor in your downlines’ network with the same status as you.
8. Can I earn bonus from my Same Status Distributor?
ANSWER: Yes, you can earn Leadership Bonus from your Same Status Distributor (SSD) provided the required conditions are met.
9. What is Personal Point Value (PPV)?
ANSWER: This is the total PV of the products purchased directly from the Company by a distributor with his/her own KEDI number in a specific month.
10. What is DPBV?
ANSWER: DPBV means Deduct Personal Bonus Value. It is a compulsory purchase that distributors make once they attain the distributorship level of Five Start Consultant and above.
11. What is Cumulative Point Value (CPV)?
ANSWER: Cumulative Point Value (CPV) consists of three components: the first is the personal PV that does not exceed 250PV, the second is the cumulative direct PV and the third is the cumulative indirect PV.
12. What is Total Network Point Value (TNPV)?
ANSWER: Total Network Point Value (TNPV) is the total PV generated by a distributor’s network in a specific month.
13. What is Group Bonus Value (GBV)?
ANSWER: Group Bonus Value (GBV) is the difference between the total network BV of a distributor generated in a specific month and the total network BV generated by his/her same and higher status downlines distributors in that specific month. (GBV=X-Y, X=TNBV, Y= total network BV generated by his/her same and higher status downlines distributors).
14. What is Retail Profit?
ANSWER: Retail Profit is the margin between the price at which a distributor purchases the products (distributor price) and the price at which these products are sold (retail price).
15. What is the meaning of LSB on Bonus Slip?
ANSWER: LSB on Bonus Slip means Leadership Bonus.
16. Is bonus paid on Personal Point Value (PPV)?
ANSWER: No, bonus is paid on Bonus Value (BV).
17. How is bonus calculated?
ANSWER: In KEDI, distributor’s bonus is calculated electronically with our system based on distributor’s sales performance.
18. What are the factors that determine the amount of one’s bonus?
ANSWER: In KEDI, distributor’s bonus is determined by his/her status and the amount of sales generated by his/her network in a specific month.
19. How often does KEDI pay bonus to her distributors?
ANSWER: In KEDI, bonus is paid once monthly.
20. When do I get my bonus?
ANSWER: Bonus is paid on the 10th of every month.
21. Can the Company pay my bonus directly into my bank account?
ANSWER: No, bonus will only be paid into the bank account of a Service Centre Owner. Distributor who registers under a particular Service Centre can go and collect his/her bonus from that Service Centre.
22. What am I supposed to do to collect my bonus?
ANSWER: Visit your Service Centre and present your KEDI Membership Card as a proof of ownership.
23. Can someone collect my bonus on my behalf?
ANSWER: Bonus can be paid to a distributor as long as he/she presents the KEDI Membership Card as the proof of ownership.
24. Is there a deadline for requesting Bonus Slip?
ANSWER: There is no deadline for requesting a Bonus Slip, you Bonus Slip should be provided to you when you collect your bonus/commission.
25. I can’t remember the last time I collected my bonus; can I get any record?
ANSWER: Yes, you can. kindly contact our Customer Care Department on +2349037400000, +2349060003695 and +2348094560471; customercare@kedihealth.com, kedi.customercare@gmail.com.
26. How do I know the actual amount of bonus I was paid by KEDI Healthcare?
ANSWER: You can check your bonus details on the KEDI APP or in your Service Centre/Regional Office. You can also contact our Customer Care Department on +2349037400000, +2349060003695 and +2348094560471; customercare@kedihealth.com, kedi.customercare@gmail.com.
27. What do I do if the bonus paid to me is correct?
ANSWER: If there is a difference in the bonus you received, you can lay a complaint within fourteen (14) days from the date of receiving the bonus by contacting our Customer Care Department on +2349037400000 +2349060003695, and +2348094560471; customercare@kedihealth.com, kedi.customercare@gmail.com.
28. What do I do if my Service Centre or Regional Office refuses to pay my bonus?
ANSWER: If your Service Centre or Regional Office refuses to pay your bonus you can lay a complaint by contacting our Customer Care Department on +2349037400000, +2349060003695 and +2348094560471; customercare@kedihealth.com, kedi.customercare@gmail.com.
29. Can I collect bonus for my downlines if I present my Performance Printout instead of the KEDI Membership Card of my downlines?
ANSWER: No, you will need to present the KEDI Membership Card of your downlines if you intend to collect the bonus on their behalf.
30. Do I need to visit KEDI Head Office to collect my bonus?
ANSWER: We transfer bonus of all distributors that under a particular Service Centre to the bank account of the Service Centre Owner, you can visit the Service Centre for collection of your bonus. If you are a Service Centre Owner, your bonus will be paid to you via bank transfer hence, you do not need to visit KEDI Head Office for bonus collection.
31. What happens if I fail to purchase my monthly DPBV product?
ANSWER: The Five Star Consultant and above must fulfil his/her PPV at every month to be qualified for the bonus of corresponding status. In order to favour distributors, the Company will deduct the PPV from the bonus deserved automatically; the Company will prescribe the products. On the Condition that the bonus deserved is not sufficient, the Company will accumulate it for the distributor until the bonus amount is sufficient, the Company will redeem the products and bonus.
32. Will I be denied access to my entire bonus of the month if I fail to purchase my monthly DPBV?
ANSWER: No. Unlike other network companies, KEDI Healthcare will not withhold your bonus even if you fail to purchase the monthly DPBV.
33. Must I collect products that are equivalent to the same naira value of my DPBV?
ANSWER: Yes, you need to collect the products with same naira value of your DPBV instead of same Point Value.
34. How can I request my DPBV products?
ANSWER: You need to make a request through your Service Centre or contact KEDI Finance Department.
35. Can I add money to my DPBV products so to get other products?
ANSWER: Yes, you can always add money so to select products of your choice.
36. Can I convert DPBV to money?
ANSWER: No, DPBV cannot be converted to money, you can only use it to collect products.
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