1. What is Order Form?
ANSWER: Order Form is a standard printed form provided by KEDI Healthcare which is used by distributors to purchase KEDI products and the Form is usually in triplicate, the applicant copy (pink copy) of the Form is to be kept by the distributor as receipt.
2. What is Application Form?
ANSWER: Application Form is a standard printed form provided by KEDI Healthcare used in collecting required information for distributor’s registration.
3. What are the differences between Order Form and Application Form?
ANSWER: Order Form is used for purchase of products while Application Form is used for membership registration.
4. Can I edit my Application Form after submission?
ANSWER: No, you cannot unless the information provided is wrong and the form cannot be processed.
5. Can I edit my Order Form after submission?
ANSWER: No, you cannot unless the information provided is wrong and the form cannot be processed.
6. Are KEDI Order Form and Application Forms free?
ANSWER: Service Centre Owners and Regional Managers are expected to purchase the Order Form and Application Form booklet from the Company and give to other distributors or customers who want to register or purchase products for free. Distributors and customers who visit our Training Centres (Branch Offices) for registration and purchase of products can also collect the Form free.
7. What can prevent my Order Form or Application Forms from being processed?
ANSWER: Your Order Form or Application Form will not be processed if the information provided in the form is incorrect or your payment is incomplete.
8. What do I do when I find out that my Order Form or Application Form is not recorded?
ANSWER: If you find out that your Order Form or Application Form was not recorded, you can visit the Head Office, Training Centre (Branch Office), Service Centre or Regional Office where you submitted the Form to lay a complaint.
9. How long does it take the Company to process the data of the Order Form or Application Form?
ANSWER: Once the Form/data is received by the Company, our IT Department will take about 48 hours to process the Form/data.
10. Why does the Company record the data of the Order Form and Application Form electronically?
ANSWER: Recording the data of the Order Form and Application Form electronically by inputting the data to our system enable us to store the record safely and access the information easily.
11. Who do I contact for Form (Order Form or Application Form) related issues?
ANSWER: For Form related issues, contact our Customer Care Department on +2349037400000, +2349060003695 and +2348094560471; customercare@kedihealth.com, kedi.customercare@gmail.com.
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